some thoughts about communication
1楼 2006-02-28 06:16 回复 查看 (800) 回复 (24) 1楼
winterheart
dorothy zhang
积分1176 等级4 初学弟子
这是关于交流和身体语言的一些心得体会,因为是在以前toastermaster俱乐部演讲时的讲稿,又要有动作,手势配合,所以较口语话,
We hear lots of people complain about parts of their body, they keep abusing them, spending thousands of dollars doing plastic surgeries. Does that make them more beautiful? Maybe it does but beauty is more than skin deep. We are gifted with those sensory organs to communicate. The ability to communicate effectively matters more than a beautiful face.
Why Communication? It is important because we interact with others on a daily basis; we need effective communication to understand others and make ourselves understood. It is important because it has become a prerequisite in the job market. When we glance through the advertisement in the newspaper, it is not uncommon to find that one of the basic criteria of successful applicant is the ability to demonstrate a high level of communication skills. It is also important because we can use it to our own advantage. Researches have shown that successful communicators have greater degree of confidence and self-esteem, enabling them to have broader perspectives and developing wider networks.
To better communicate, we need to familiarize ourselves with the following elements that manifest themselves in a communication process: communication context; messages and channels, feedback feedforward, noise as well as communication effect. All of them are pretty straight forward. What I want to explain here is the inclusion of noise. Although a distraction, it actually presents itself in nearly all kinds of communications. It can come from the background, for instance the sound of car if the communication took place out door. You can also detect it from the behavior of audiences. Yawning may show a lack of interest. Gossiping may result from either approval or disrespect. They may consider it a wonderful topic and want to discuss it further, or else, they may equally dismiss the delivery as lack of value of totally nonsense. What you can do is talk to the main suspects and find out what they think. Remember the various responses from the audience is crucial in determining whether or not you have achieved the overall objective of your speech. You need to ascertain whether it is effective or not.
There are basically two forms of communications, namely, verbal and non-verbal communication. Non-verbal communication uses posture, gesture and other mediums to convey our thoughts. They are sometimes more important than verbal ones as they show our deep inner emotions. For instance, clenched fist can be an illustration of anger or excitement. People with clasped hands are usually characterized as reserved introvert. Shrugged shoulder can suggest embarrassment, having no clue to a particular question. It may also mean complacency, that person simply don’t care about the argument, he may even say “oh, whatever…” All those are important signs and they sometimes tell people off. It is said that gestures offers great non-verbal cues as to whether the person is lying or not.
On the one hand, we need to be aware and attentive to the wide application and manifestation of non-verbal communication in our lives; on the other hand, there is a note of caution that we need to bear in mind. We shouldn’t be too sensitive about the signals. When people rub their nose or droop their head during the middle of the conversation, the simplest explanations are that they just cannot help it. You cannot associate them with distrust all the time. Also, the meaning of gestures or signs may also vary from culture to culture. In southern
Needless to say, there are lots of protocols to learn and effective communication skills cannot be mastered in one day. To communicate effectively, we will need to familiarize ourselves with the context, distinguishing between formal and informal occasions and tailor our messages to fit with the particular audience. A story to be told to a 6 year old should be communicated in fundamentally different ways to that of a speech delivered to experts. Fortunately, there are various channels other than sensory organs for us to utilize. Pictures, pamphlets, video, etc can all be used to the best advantage.
To sum up, I have talked about the importance of communication, essential elements in the communication process, the use and application of non-verbal communication. Remember, personal charm is more than the mere possession of a beautiful face. If you want to be more attractive, you need to be armed with effective communication skills. So think about it. What is the best way to put your message across?
2楼 2006-02-28 12:16 回复 2楼
smart-lion
Smart Lion
really good!
I joined toastermanster club 4 years ago! it's really a good organization for everyone......Dorothy, tks for sharing!
Lionel
3楼 2006-02-28 16:29 回复 3楼
winterheart
dorothy zhang
no longer a member though
i was only there for about 8 months, i suppose i should have continued, finished 6 speeches and was awarded several prizes like best evaluator of the months, best table topics and best speaker
but due to heavy workload and study committment ,also the fact that members coming and going , the club lost the vibe and challenge, i left end of year 2004
don't know how it operates in china but when a club functions purely in a conventional way and people do speech and prepare material for the sake of formalities, u are not gonna to get much of it which is also why lots of people left our club. Enjoy the critique and evaluation part of it though :)
5楼 2006-03-01 16:13 回复 5楼
smart sophia
Sophia Young
gifts
it's a pity for the dismissing of the club, but fortunately we can meet here together, it's the
.
The speech is so good ,some new thoughts come forth all long with the reading...so this is another gift..
8楼 2006-03-22 10:07 回复 8楼
nita20050106
nita
i could hardly speak!
atfer i read your article,i know how poor my english is!
yes,communication becomes more and more important nowadays.
9楼 2006-03-22 14:06 回复 9楼
10楼 2006-03-24 08:04 回复 10楼
maggie1024-0217
大雨滂沱
good
I am maggie, a new comer from Suzhou here.
I hope can imrove my english level and can make more friends here.
12楼 2006-03-24 16:28 回复 12楼
13楼 2006-04-09 11:38 回复 13楼
燕子-爱念
蘑菇
Beauty is only a skin deep
; ; ; ; ; ; ; beauty ; ; ; is ; only ; ; a ; skin ; deep . ; ; ; People ; ; can ; ; ; not judge ; a person ; ; ; by ; ; his ; ; apperance.
; ; ; ; ; ; ; I ; ; ; am ; ; ; a ; ; new ; ; member ; ; ; . ; ; ;I ; ; hope ; ; we ; ; ; can ; make ; good ; ; friends ; ; and improve ; ; our ; ; english .
14楼 2006-05-18 15:04 回复 14楼
Paganini25
姚询
Meaning of Communication
- "You asked us to tell you about communication. Let me try to respond briefly.
In a very broad sense, communication means to give or exchange information.
Many species of non-human animals and even insects communicate with each other, and there are many books on the subject of how monkeys warn each other of danger and of how bees tell others from their hive where to find honey by a sort of dance.
We, in the Society for Technical Communication (STC), are primarily interested in communication among people. The Society is a professional association whose members work in areas related to giving people clear information. STC is over 50 years old, with 150 chapters and 25,000 members worldwide.
The origin of communication is a topic studied by linguists, animal behaviorists, and scientists who study evolution. It is not an issue that we address in the Society for Technical Communication. Most of us work on issues of communicating today and in the future, rather than studying the past.
Some of us are editors who help scientists or medical researchers explain what they do clearly enough for others to understand. Many of us work in high technology, helping software and hardware companies develop products that are easy for people to use. Today, many of us develop Internet and intranet sites, finding ways to help people get to the information they need quickly and giving them that information in ways that they can easily understand.
People communicate with words and with pictures, so the Society for Technical Communication includes writers, technical illustrators, graphic artists, and many people who combine these skills. People also communicate in many different languages, and many of us in the Society for Technical Communication are concerned with communication across languages and cultures.
I hope that this brief response has helped you to understand both "communication" and the Society to which you sent this request. " - "I think there are three main types of communication: technical, news media, and interpersonal. Technical communication pertains to conveying instructions and procedures. Radio and TV communication and the print media convey news, general information, and human interest stories. Interpersonal communication pertains our ability to connect with other people through a discussion of thoughts and feelings, in which our ability to listen is just as important as our ability to talk.
I imagine the question is about technical communication and its origin as a field. The field is as old as engineering —the Romans and the Aztecs needed instructions—but it became a well-known field when technology wormed its way into our everyday lives in the form of computers and microprocessors. No one needed a technical guide for a campfire or a wood stove, but you certainly need one for today's modern oven with all its gadgets.
And of course, the one bit of technology that has really made technical communication a prominent field is the desktop computer itself." - "This is a really complex question. At the University of Maryland, there is a degree program in communications that is broken down into journalism, telecommunications, and psychology—the abstract study of communication, among others. Its complexity is only belied by its diversity. I did a quick book search in Amazon.com and found 13,916 titles on communication covering verbal and non-verbal, business, marriage, sex, lies, advertising, print, radio, digital, workplace diversity, and intergenerational communication. That was in the first 50 titles and doesn't include the study of communication, which was broken down into human and non-human, verbal and non-verbal, and behavioral.
My suggestion to the questioner would be to go to the nearest university graduate or undergraduate library and do a little research or go to a collegiate bookstore and peruse the communication texts. I have a definition for you, a general descripttion, and a list of references. Hey, throw technical on top of communication, and you have another layer of complexity.
Interestingly enough, I just proofed a paper for my niece, who is studying communication 101 this semester, so this information is from her paper or rather my memory of it. I think they are using the DeVito book as their text.
Definition
If you want to know where the word communication originated, it is from the Latin word, communicare, which means to impart or participate. Communicare has the root, communis, which means common. It can be a noun as well as a verb in English, and was first used (or the first time it was found in writing) in the 14th century. It has multiple meanings. Communication is an act or instance of transmitting. It is the information communicated or a verbal or written message. It is the process by which information is exchanged between individuals through a common system of symbols, signs, or behavior or exchange of information as well as a system for communicating (telephones) or a system of routes for moving troops, supplies, and vehicles. In this modern age of computers and telecommunications, it is also the technology of the transmission of information. Basically, communication refers to union with or union together with. There are two other words come from the same base words: community and communion. I guess the ancients believed that engaging in communication in some mysterious way a commonality or true union was achieved
General Descripttion
It all comes down to the transferring of messages or exchanging of information or ideas. It is the exchange of meanings between individuals through a common system of symbols, concerned scholars since the time of ancient Greece. All told, there are probably more than 125 published definitions of communication depending on the field of endeavor, but given the complexity of the concept and the importance of the process, we should not wonder at the multiplicity of definitions.
Communication covers a wide topic area. Any definition of a topic as broad as communication would be too general, too complex, or too fragmented to be of much use. We can explain various aspects of communication with definitions, but they would not be unified. One way to define communication is to explain the process of communication.
Applying the term process to communication means that it is an ongoing event. In our social interaction with others, we are communicating. Communication is the process whereby we attempt to transmit our thoughts, ideas, wishes, or emotions to others. Although for our purposes, communication involves only the information, thoughts, ideas, etc., that we want to transmit to a specific audience. The goal of communication is the acceptance of the sender's message by the receiver. If the receiver understands the meaning of a message that asks for action but fails to act, the goal of communications is not achieved. If the receiver does respond to the message by taking the appropriate action, the goal of the communication has been achieved. I had a communication teacher who said that communication always occurs, it just isn't always the communication you intended.
The process of communication is referred to as a process to emphasize that it is always changing, always in motion. It is a series of actions, which involves the sender, the message, and the recipient. That is very simplified because there are other elements to complicate things. The sender and recipient are easy to understand. The message is a signal or combination of signals that serves as a stimulus for a receiver. The message has to go through a channel, which is the vehicle or medium through which signals are sent. This channel may convey the message visually or aurally, for example.
Interfering with the messages is noise, which is anything that distorts the message intended by the source, anything that interferes with the receiver's receiving the message as the source intended the message to be received. There are three types of noise: physical noise, psychological noise, and semantic noise.
The first type of noise interferes with the physical transmission of the signal or message. Psychological noise includes biases and prejudices, in both the sender and receiver, that lead to distortions in receiving and processing information. In semantic noise, the interference is due to the receiver failing to grasp the meanings intended by the sender. This includes jargon, technical, or complex terms as being examples of semantic noise.
The process of communication may be disrupted in several ways. The sender's senses may inaccurately perceive the object or event: by permanent or temporary damage to the sensory organs; by psychological or emotional damage to the decoding mechanism; or by forces that interfere with the sender's perception and interpretation of the message. Finally, the sender may inaccurately transmit information regarding the message.
A good understanding of communication, a dynamic process in which people strive to convey meaning to one another, is fundamental in gaining understanding of events, objects, and other people. The definition and model presented here lay a sound foundation which may facilitate understanding of the process of communication.
16楼 2006-05-27 13:50 回复 16楼
lianglin6879
LYNN
*——*
OH, JUST READ IT PROPERLY TODAY, GREAT!
I HAVE BEEN NEVER THOUGHT OF THAT, JUST DO IT AS HAVE TO DO BECAUSE OF STUDING AND WORKING AS WELL AS LIVING。
THEN BACK TO LEARN IT, GOOD FEELING。
LIN
17楼 2006-06-28 19:42 回复 17楼
18楼 2007-01-25 00:35 回复 18楼
Erica_Cheung
Erica
hmmm...yea..beautiful speech...but lots of the thoughts I have got through reading soem linguistic book...should be included in the semantics chapter..so if anyone have intended interests for the related articles..could keep these kind of book for your reference.
21楼 2007-05-09 15:36 回复 21楼
23楼 2008-04-17 11:18 回复 23楼
raymond_gy
raymond gao
Check my Public Speaking Blog www.raymondgao.blog.sohu.com , you will know more about Toast Masters Club- the best place to enhance your english ability.
24楼 2008-05-24 22:13 回复 24楼
vincentchaou
Vincent KF + XZ
Really appreciate for this kind of knowledge sharing. The is what get the society always on the move and evolved.
25楼 2009-07-22 13:36 回复 25楼


珊瑚小Y
wu_joy
小咕噜_666
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